For your convenience, our most common customer questions are answered right here.

Are there any minimums when ordering a particular item?
Frequently we require at least one pallet per item. A pallet can consist of anywhere between 55-80 cases

Is transportation included in your pricing structures?
All pricing is quoted as FOB Far Rockaway, NY.

Do you offer volume pricing?
Yes, pricing is based on volume and pallet or case count?

How much lead time is required?
Depending on item, time of year, and volume we can require a two week minimum.

Do you give terms?
Generally credit must be established, however, deposits are required. Payment terms depend on each individual customer and order / payment history.

Can Universal Packaging Group package product in either pouch or pillow type bags?
Universal Packaging Group can package any type of dry and free flowing product. Check our current Product Listing Guide for new updates.

Can a customer provide bulk product to Universal Packaging Group for packaging?

What are the lead times for production?
Depending on time of year, ongoing production runs, case volumes, or product availability runs can take as little as 2 business days

Not finding what you want? Reach out directly through our Contact Us page.